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Retirement of Glue Email Service
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You should have received email last week notifying you that the campus
Office of Information Technology (OIT) is planning to retire a number of
mail services (Glue, WAM, Deans) as of September 30, and is encouraging
people to migrate to their centralized mail@umd.edu service. With the
tightening of the campus budget, as well as increased demands in terms of
volume, reliability, and features like webmail, spam filtering, antivirus
filtering, portable device access, etc., campus is trying to consolidate
all mail services into their mail@umd.edu service to leverage some
economies of scale.
A number of people have raised questions/concerns as to what this means
for the departmental (@physics.umd.edu) mail service, since the
departmental mail server is on a Glue'd system. These questions will be
adressed here:
- If you access all your mail on the Mirapoint system,
http://mail.umd.edu, or your email client is pointing to
mail.umd.edu, this message and those from OIT do not affect you.
- There are currently no plans to decommission the departmental
(@physics.umd.edu) mail server in the near future (next year or
so). Physics Computing Services (PCS) will give at least 4 months notice,
with frequent reminders, should this situation change in the future.
- PCS is committed to ensuring mail addressed to
@physics.umd.edu will continue to reach you for at least
several years to come. If you migrate to the campus mail system,
arrangements can be made to have @physics.umd.edu mail forwarded.
Even if PCS decommissions the departmental mail system, we will see that
your @physics.umd.edu address remains valid for at least several
years. (Note: campus is strongly encouraging people to advertise
the @umd.edu address. This can be reflected to either the
campus system, the departmental server, or some other mail system at your
option.)
- PCS is strongly recommending that you consider moving your mail
services to the campus system. Over the past several years, the campus
service has proven reliable, and offers many features not available on the
departmental system. For most people, you can initiate migration
procedures by visiting the OIT
Account creation site and following the "Existing
Faculty/Staff/Student/Affiliate" link. Specific migration information is
available at the
OIT Email migration site. Those who joined the university within the
past two years should already be on the new system. Note: If you
have large email archives, you may need to contact PCS for assistance with
the migration.
- Currently, PCS is not forcing anyone to move off the departmental mail
server. If you wish to continue on the departmental mail server, for the
most part, things will continue as normal after September 30. However,
the following potential issues should be noted:
- Please make sure that your email clients are set up to use
imap.physics.umd.edu and mail.physics.umd.edu instead of
imap.glue.umd.edu and mail.glue.umd.edu as the incoming and
outgoing mail servers. Although the latter settings will work pretty much
the same as the former for now, that will not be the case after Sept. 30.
- Email sent to @glue.umd.edu addresses may no longer be
equivalent to email sent to @physics.umd.edu addresses. In
particular, the former might get redirected to @mail.umd.edu addresses,
which may bounce if you do not have a mail@umd.edu account. (You can
obtain a mail@umd.edu account and have it forward to @physics.umd.edu if
you really wish to.)
- Also, the departmental mail service is currently receiving collateral
benefits from the efforts OIT staff in their maintenance of the Glue mail
system, and this will cease after Sept. 30, putting an increased maintenance
burden on PCS staff. As such, you may notice some degradation of the
departmental mail service after Sept. 30. In particular, Glue staff
currently expend a fair amount of effort to reduce the amount of spam
received by Glue systems, and this will likely suffer when PCS takes over.
(Based on the number of spam messages making it into your inbox, it may
seem like there is little spam filtering, but actually Physics systems do
filter out a LOT of spam.)
Posted: 22 Auguust 2007